FREQUENTLY ASKED QUESTIONS


Why do I need to sign in to your website?

To purchase tickets and to attend our Gala and Auction, you must have an account on our website. In addition to being used to purchase gala tickets for yourself or your guests, we also use your information to organize in advance the many details that come with hosting such a large event, so we can make your experience on the night of the Gala as enjoyable and easy for you as possible.

The information you share on yourself and any of your guests let's us quickly check you in on the evening of our gala; helps us organize all our gala attendees into table groups; helps us to track and order our reception appetizers as well as your gala dinner choices with our Newcastle Golf Club event coordinators; and to provide you and your guests auction bidder numbers that you can use for our silent auction items as well as our great live auction items if you decide to bid on any of them.


Is my account information secure?

YES! Any personal information we ask for is securely stored on Maestro Software web servers, the same company whose web servers our Gala website runs on. Maestro Software partners with IAT Payments to provide safe and secure credit card transactions for all the websites they administer. For more information on Maestro Software, go here, and for information on their privacy policy, go here. For more information on IATS Payments, go here, and for information on their privacy policies, go here.

Any information you share with us via our website is only used by Newport Band Parents Association to: provide you with an exceptional gala experience both during and after our event: communicate our annual gala and related information to you by mail and/or email; to facilitate your online activities on our website related to gala ticket purchases, item purchases, donations or gala sponsorship purchases; to facilitate your event night activity at our gala related to 'walk-up' gala ticket purchases, silent and live auction item purchases, as well as donations; and to manage our gala attendee guest list and all the related logistics of running a large and successful, dinner and live auction event.



Questions? Email the Newport Gala Team at newportgala@gmail.com